State Farm® Insurance Agent Debra Herndon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sal Dhanani
March 12, 2026
5
out of
5
rating by Sal Dhanani
"Deb and her team are amazing! Very responsive, knowledgeable and proactive. And State Farm rates are pretty good too. Highly recommended!"
Jorge De La Rosa
March 12, 2026
5
out of
5
rating by Jorge De La Rosa
"Im glad to been in contact with the team by this office, Ben and Kelsey answers to hundreds of questions I did. Great Service!!!"
We responded:
"Hi Jorge! We appreciate your review and are delighted to know you had a great experience with our State Farm office, specifically Ben. I look forward to speaking with you in a few weeks regarding your new policies with us to ensure continued satisfaction. With kindness, Debra Herndon - State Farm Agent."
nimesh mishra
February 23, 2026
5
out of
5
rating by nimesh mishra
"Benjamin Steinhoff was incredibly kind, patient, and thorough in answering all my questions throughout the process. He wasHe helped me secure a great bundled auto and home insurance policy, and I truly appreciate his outstanding support.He was always quick to reply and responded promptly to all my emails, making the entire experience smooth and stress-free.I highly recommend Ben to anyone looking for reliable and trustworthy insurance guidance."
shareef ahsan
February 18, 2026
5
out of
5
rating by shareef ahsan
"My agent Benjamin Steinhoff has been super helpful. He explained everything clearly, answered all my questions and made the whole process easy. You can tell he actually cares about his customers. Definitely appreciate the support and highly recommend him."
We responded:
"Shareef! Thank you for the kind words. Ben enjoyed working with you regarding your insurance needs. We love educating customers as insurance is sometimes the last item anyone really wants to talk about. We make the process as enjoyable and smooth as possible! Kindest, Deb Herndon - State Farm - Northville. "
Felicia Felch
February 18, 2026
5
out of
5
rating by Felicia Felch
"Always helpful. Quick to respond. Polite and respectful. Been with debs office roughly 10 years."
We responded:
"Thank you Felicia! We appreciate you and enjoy having you as an insurance customer. Kindest, Deb Herndon - State Farm - Northville. "
Subra Pammi
February 17, 2026
5
out of
5
rating by Subra Pammi
"Thank you Kelsey for your patience in walking me through the process of PIP and other safety avenue to save sone costs. A big thank you for all your help."
We responded:
"Subra, thank you for taking the time to comment on Kelsey’s effort. She very much enjoys assisting our customers in understanding their insurance coverage. Kind regards, Deb Herndon State Farm Northville. "
Curtis Aussicker
February 11, 2026
5
out of
5
rating by Curtis Aussicker
"I worked with Ben from the beginning he was extremely helpful and got me the best deal possible. Would recommend using Ben for your insurance needs!"
We responded:
"Thanks Curtis! Customers love working with Ben on their car insurance, home insurance and life insurance. He has an easy manner and is just so caring. We are grateful for you. Thank you for choosing Debra Herndon - State Farm - Northville. "
Meghan B
February 11, 2026
5
out of
5
rating by Meghan B
"Kelsey was outstanding! She was professional, knowledgeable and answered all of my questions. Very personable and easy to communicate with."
We responded:
"Meghan, Kelsey was so happy to work with you regarding your life insurance needs; it’s her passion. Very grateful you continue to choose us year in and year out. Kindest, Deb Herndon State Farm - Northville. "
Munir Bannoura
February 10, 2026
5
out of
5
rating by Munir Bannoura
"Thank you Benjamin for providing me with excellent service.."
We responded:
"Minor, thank you for taking the time to comment on Ben. Customers enjoy how much he cares to ensure proper insurance coverage, and all with a smile. Welcome to our office. With kindness, Debra Herndon - State Farm - Northville. "
Munir Bannoura
February 10, 2026
5
out of
5
rating by Munir Bannoura
"Thank you Benjamin for providing me with excellent service.."
We responded:
"Minor, thank you for taking the time to comment on Ben. Customers enjoy how much he cares to ensure proper insurance coverage, and all with a smile. Welcome to our office. With kindness, Debra Herndon - State Farm - Northville. "
Kenneth Thomason
February 4, 2026
5
out of
5
rating by Kenneth Thomason
"Kelsey is amazing and very sweet! Very helpful and great experience!"
We responded:
"Ken, we love working with you! You make it easy and fun when insurance can be rather serious. Kelsey is thrilled with your kind words. So grateful, Deb Herndon - State Farm - Northville. "
Brenda House
January 10, 2026
5
out of
5
rating by Brenda House
"I've been with Deb since I was 19, and when she moved I could no longer access her office so I had to try new places. I was lucky enough to be able to join her office again a handful of years ago and in between those times there has never been anyone as thorough, thoughtful, helpful, and understanding as her and her team. I've never had a call not answered, a question not resolved, or a cost I didn't agree with or understand. Staying with Deb's office is my favorite choice every time I renew"
We responded:
"Brenda, it was so great catching up with you today. We reviewed your policies as is customary with my office, and we made a future plan to assist you with achieving your goals. Always a pleasure to connect - with kindness, Debra Herndon - State Farm - Northville. "
John Norcutt
December 24, 2025
5
out of
5
rating by John Norcutt
"Deb and her staff are very accessible and efficient at their job. They do what they say will do and always follow-up to close the loop. On numerous occasions they have offered alternative solutions that ultimately have lead to better coverage and cost savings. You can't ask for better service!"
We responded:
"John, thank you for sharing your experience with us! We are here to serve and love to problem solve in the best interest of customers. You make it easy:) With kindness, Debra Herndon - State Farm - Northville. "
Christina McDonald
December 22, 2025
5
out of
5
rating by Christina McDonald
"Ben was fantastic! He was clear and thorough when taking us through life insurance options. We’d highly recommend him!"
We responded:
"Thank you Christina! I truly enjoy working with Ben. It is great to have a cohesive team that helps one another to ensure the best outcome for our customers. We cherish your business. Wishing you an amazing year. With kindness, Debra Herndon - State Farm - Northville. "
Jeff Kaminski
December 10, 2025
5
out of
5
rating by Jeff Kaminski
"Great insurance agency! Extremely responsive, friendly, and helpful. Debra, Kelsey and the whole team are very knowledgeable and provide outstanding customer service."
We responded:
"Thank you for the review, Jeff! We appreciate you and are always happy to help. With kindness, Debra Herndon - State Farm - Northville."
Debbie C
November 26, 2025
5
out of
5
rating by Debbie C
"An excellent experience with Ben who provided assistance in obtaining my auto/rental insurance. He was very knowledgeable, professional and helped me make an informed decision while saving money . He was so easy to work with and very patient. Great job!"
We responded:
"Debbie, I am grateful you selected our office to provide insurance and financial services. Ben is amazing, he truly enjoys working with customers, educating them regarding their insurance needs, and simply making the interaction a fun experience. I look forward to speaking with you in a couple weeks, and welcoming you to my agency. With kindness, Debra Herndon - State Farm - Northville."
Sharon James
November 7, 2025
5
out of
5
rating by Sharon James
"At Debra Herndon State Farm you can expect personal and friendly service, competitive pricing and a comfortable atmosphere."
We responded:
"Hi Sharon! Thank you for the kind words. We enjoy helping others with their insurance needs. I look forward to seeing you next week. With kindness, Deb."
Darius Champagne (D. C.)
October 28, 2025
5
out of
5
rating by Darius Champagne (D. C.)
"I'm so grateful to be apart of the state farm family. I absolutely love everything about. So grateful that I've been presented this opportunity. Peace of mind is everything!!!"
We responded:
"Thank you for the stars, Darius!! With kindness, Debra Herndon - State Farm - Northville."
Aamir Motiwala
October 10, 2025
5
out of
5
rating by Aamir Motiwala
"Ben help me find the perfect plan for me."
We responded:
"Aamir, thank you for sharing your experience with Ben. I will let him know. I look forward to speaking with you in a few weeks when your policies issue. With kindness, Debra Herndon - State Farm - Northville."
Kristina Khalifeh
September 24, 2025
5
out of
5
rating by Kristina Khalifeh
"Ben was extremely helpful & patient! Thanks Ben"
We responded:
"Kristina, thank you for the sweet words. I will let Ben know, it always makes him feel good when he is able to help others. Ben will schedule a time for us to meet when your policies issue to review everything. With kindness, Debra Herndon - State Farm - Northville."
Brandon DeFelice
September 12, 2025
5
out of
5
rating by Brandon DeFelice
"Great customer service!"
We responded:
"Thank you for your positive feedback, Brandon - I will let Steven know! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! With kindness, Debra Herndon - State Farm - Northville."
Tommy Gunzz
September 10, 2025
5
out of
5
rating by Tommy Gunzz
"Great customer service Great company"
We responded:
"Hi Antoine! Thank you for taking the time to share your great feedback. I will let Ben know! I look forward to speaking with you in a couple weeks. So glad to have you back. Kindest, Debra Herndon - State Farm - Northville."
Katherine Carie
September 4, 2025
5
out of
5
rating by Katherine Carie
"I received great assistance from Ben with my Auto and Homeowners Insurance. Ben answered all my questions and was able to save me a great amount of premium for the same amount of coverage. I would highly recommend reaching out to Ben for your insurance needs."
We responded:
"Ben is amazing! We enjoy having him as a colleague too:) I love to see that he is educating new customers on important insurance matters. I look forward to speaking with you in a few weeks! With kindness, Debra Herndon - State Farm - Northville. "
Kiana Okamura
August 25, 2025
5
out of
5
rating by Kiana Okamura
"Ben was the agent I spoke to. He was very nice, understanding and helpful. He wasn't pushy about trying to up-sell policy and made sure my needs were met while making sure I saved money with my new policy."
We responded:
"Kiana, your kind words were so welcomed by Ben. He truly enjoys ensuring a positive experience for each customer he interacts with. I look forward to speaking with you in a few weeks, once your policies issue. With kindness, Debra Herndon - State Farm."
Sabin Subedi
August 22, 2025
5
out of
5
rating by Sabin Subedi
"I’ve had such a great experience with Ben, at Deb Herndon State Farm Insurance! From the very beginning, they took the time to explain all of my options in detail and made sure I understood exactly what coverage would work best for me for my home. Anytime I’ve had a question or needed help, they’ve been quick to respond, professional, and always friendly."
We responded:
"Sabin, this was a lovely review. Thank you for sharing your experience with our office...Ben is truly one of a kind. I look forward to meeting you in a few weeks and welcoming you to our office. With kindness, Debra Herndon - State Farm - Northville. "